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Knowledge Base

How to create a Ticket for an event?

By support

Eventdex Knowledge Base How to Create a Ticket for an Event

Learn how to create and configure event tickets in Eventdex,
including pricing, visibility, registration, badges, and
other ticket options.

Quick Path 1
Eventdex Portal › 2
Select Event › 3
Ticketing › 4
Tickets › 5
Create Ticket Before You Begin

Make sure you have access to the
Eventdex Portal and the appropriate
permissions to manage tickets for your event.

1

Open Your Event

Go to the Eventdex Portal, log in with
your credentials, and select the event where you want
to create the ticket.

Navigation:
Eventdex Portal → Login → Select your Event 2

Open the Tickets Section

From the event dashboard, expand
Ticketing in the left navigation menu
and select Tickets.

Eventdex Ticketing and Tickets navigation

Tip:
Make sure you are working inside the correct event
before creating or modifying tickets. 3

Create a New Ticket

Click the Create Ticket button at the
top-right of the Tickets page.

Eventdex Create Ticket screen

4

Enter the Basic Ticket Information

Enter the basic information for your ticket.

Ticket Name

Name displayed for the ticket.

Ticket Pay Type

Select Paid, Free, or Donation.

Quantity

Total number of tickets available.

Price

Price charged for each ticket.

5

Configure Additional Ticket Settings

To configure additional ticket information, click the
More Information icon associated with
the ticket.

Eventdex Ticket More Information settings

Ticket Configuration

Ticket Type:
Choose the appropriate ticket type for your event.

  • Admission – Regular attendee admission.
  • Exhibitor – Exhibitor attendees.
  • Sponsor – Sponsor attendees.
  • Speaker – Speaker attendees.
  • Seats – Select seats from a predefined layout.
  • Seminars – Create seminar tickets.
  • Booths/Tables – Display exhibitors in the Eventdex App.
  • Sponsorship – Display sponsors in the Eventdex App.
  • Items – Add items.
  • Staff Admissions – Staff admission tickets.

Ticket Visibility:
Controls who can see the ticket.

  • Public – Displayed on the registration page.
  • Private – Available through a private registration link.
  • Closed – Not displayed on the registration page.

Tax Rate:
Turn tax ON or OFF for the individual ticket.

Eventdex Products

Certain ticket types can provide access to
Eventdex products.

  • Lead Retrieval – Provides exhibitor
    access to the Eventdex Lead Retrieval app.
  • MatchLeads Buyer – Provides buyer
    access to one-on-one meetings.
  • MatchLeads Seller – Provides seller
    access to one-on-one meetings.
  • Scan Attendee – Provides access to
    attendee scanning, registration, badge printing,
    ticket sales, check-in/out, and event statistics.

Onsite & Check-In

Quick Registration Onsite Visibility:
Enable this option to display the ticket for
Self-Service Quick Registration.

Scan Attendee Self-Check-In Visibility:
Enable this option to display the ticket for
self-check-in mode and from the app.

Engagement & Networking

Allow Matchmaking:
Enable this option if ticket holders will participate
in Matchmaking.

Allow Roundtable:
Enable this option if ticket holders will participate
in Roundtable sessions.

Badge & Identification

Tags:
Add tags to categorize or identify the ticket.

Ticket Image:
Add an image to the ticket. The image size should
not exceed 100 KB.

Badgable:
Enable this option to make the ticket eligible
for badge printing.

Badge Label:
Defines the label displayed on the attendee badge.

Registration Controls

Allow Wait List:
Enable this option to allow attendees to join a
waitlist when ticket demand exceeds availability.

Attendee Validation:
Enable this option to validate registrant email
addresses for offers applied to purchased tickets.

Attendee Email Restriction:
Use this option when attendee registration should
be restricted based on email criteria.

Skip Ticket Listing:
Enable this option to skip ticket selection on the
registration page and send registrants directly
to the registration form.

Sales & Quantity

SettingDescription
Ticket DescriptionAdd a short description for the ticket.
Sale Start DateDefines when ticket sales begin.
Sale End DateDefines when ticket sales end.
QuantityTotal number of tickets available for sale.
Order Min-QtyMinimum number of tickets a registrant must purchase.
Order Max-QtyMaximum number of tickets a registrant can purchase.
PricePrice of the ticket.

6

Apply Your Ticket Settings

After entering all required ticket information,
click Apply to confirm the entries.

If you do not want to save the changes,
click Cancel.

Eventdex Apply Ticket Settings

7

Save the Ticket

After applying the ticket settings, click
Save to create the ticket.

Click Cancel if you want to exit
without saving.

Eventdex Save Ticket

✓ Ticket Created Successfully

Your ticket is now available according to the visibility,
sales dates, quantity, and other settings you configured.

Quick Reference Path

Eventdex Portal → Select Event → Ticketing → Tickets
Action

Click Create Ticket
Configure

Ticket type, pricing, visibility & additional settings
Finish

Click Apply, then Save
Need Help?

If you have questions about creating or configuring tickets,
please contact the Eventdex Support Team.